Glaucoma UK is the operating name of the International Glaucoma Association.
How to make a complaint
Glaucoma UK aims to provide a friendly, professional and fair service to all who use it. If you find that we have failed to provide such a service, please let us know. In the first instance please raise the matter informally with the person concerned, who will try to help. If you do not receive a satisfactory outcome and wish to pursue the matter formally, please follow the process set out below:
Who to contact to make a complaint
Chief Executive, Joanne Creighton
T: 01233 64 81 72
e: j.creighton@glaucoma.uk
Head of Finance, Kay Cox
T: 01233 64 81 63
e: k.cox@glaucoma.uk
Head of IT, Tracy Dorman
T: 01233 64 81 74
e: t.dorman@glaucoma.uk
Head of Support Services, Joanna Hodgkinson
T: 01233 64 81 79
e: j.hodgkinson@glaucoma.uk
Head of Fundraising, Natallie Hoare
T: 01233 64 81 60
e: n.hoare@glaucoma.uk
Head of Communications, Rachel Nunn
T: 01233 64 81 68
e: r.nunn@glaucoma.uk
Glaucoma UK head office address: 15 Highpoint Business Village, Henwood, Ashford, Kent TN24 8DH.
Fundraising Regulator – T: 0300 99 93 407
In writing to the Fundraising Regulator 2nd Floor, CAN Mezzanine Building, 49-51 East Road, London, N1 6AH
Online at http://www.fundraisingregulator.org.uk/make-a-complaint/complain-about-a-fundraising-approach/