Our Helpline has recently received a call from one of our members who has experienced great difficulty in removing the plastic seal covering the cap from Ganfort eye drops. The seal is very hard and the tag breaks off.
Allergan UK, who manufacture the drops, are looking into the issue. If you have experienced the same difficulties, please get in touch with Allergan UK on 01628 49 72 85 or email firstname.lastname@example.org to report the problem. A solution may be found if they are aware that it is a widespread issue, so it will be helpful for them to have feedback from a variety of people.
With Scotland, Wales and Northern Ireland already living under nation-specific lockdown levels, England will be entering a nation-wide lockdown from Thursday 5 November. We have received many calls from people living with glaucoma who are concerned that their treatment and upcoming procedures may be disrupted or cancelled during this time.
In response to these concerns, we have reached out to a number of glaucoma consultants for their feedback. They anticipate that appointments will continue, however should hospital admissions for coronavirus rapidly increase then ophthalmology staff may be redeployed to the COVID-19 wards. These will be junior staff in a first instance, to allow consultants to continue seeing their patients and proceed with any upcoming surgeries.
The intention is still to provide a level of service where possible, therefore if you have been told that you have an appointment, this will hopefully still stand. But should COVID-19 numbers rise sharply, there is a possibility that some appointments and surgeries may be cancelled due to more ophthalmology staff being needed on the COVID-19 wards.
As per the first lockdown, individuals will be assessed and priority given to urgent cases.
If you have any concerns or need advice, particularly during these uncertain times, our glaucoma helpline team are always here to support you. You can reach them on 01233 64 81 70 or email@example.com. Lines are open Monday to Friday, 9:30am to 5:00pm.Read More